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| Departments | |
Marketing Department Tel: (912) 644-2100 Fax: (912) 644-2171 Email: marketing@greatdanetrailers.com Evolving Trailer Technology Newsletter: ett@greatdanetrailers.com |
Branch Operations Tel: (912) 644-2100 Email: branch_oper@greatdanetrailers.com |
Customer Service Tel: (912) 644-2260 Fax: (912) 644-2164 Email: customer_service@greatdanetrailers.com |
TH Parts Customer Service Tel: (800) 457-0770 Fax: (812) 460-7650 Email: terrehautepdc@greatdanetrailers.com |
General Sales Tel: (912) 644-2100 Email: lroberts_sales@greatdanetrailers.com |
Used Trailer Sales / Special Fleets Contact: Robert O'Boyle Tel: (704) 972-1699 Fax: (704) 972-1702 |
Human Resources Tel: (912) 644-2100 Fax: (912) 644-2624 Email: hr@greatdanetrailers.com |
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| Plants | |
Brazil Plant 2664 E US Highway 40 East Brazil, Indiana 47834 Tel: (812) 443-4711 Fax: (812) 448-6451 |
Danville Plant 70 Strick Road Danville, Pennsylvania 17821 Tel: (570) 437-3141 Fax: (570) 437-3529 |
Huntsville Plant 470 Huntsville Industrial Drive Huntsville, Tennessee 37756 Tel: (423) 663-3434 Fax: (423) 663-3438 |
Jonesboro Plant 2800 Great Dane Drive Jonesboro, Arkansas 72401 Tel: (870) 931-4529 Fax: (870) 972-9843 |
Kewanee Plant 2664 E US Highway 40 East Kewanee, Illinois 61443 Tel: (309) 854-0407 Fax: (309) 853-1546 |
Savannah Plant P.O. Box 67 600 E Lathrop Avenue Savannah, Georgia 31402-0067 Tel: (912) 644-2100 Fax: (912) 644-2192 |
Terre Haute Plant 4955 N 13th Street Terre Haute, Indiana 47805 Tel: (812) 460-0553 Fax: (812) 460-7750 |
Wayne Plant P.O. Box 157 1200 N Centennial Road Wayne, Nebraska 68787 Tel: (402) 375-5500 Fax: (402) 375-5517 |
Reporting Claims and Safety Defects |
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First purchaser warranty claims and other consumer complaints should be reported to the Customer Service Department, Great Dane Limited Partnership, P. O. Box 67, Savannah, GA 31402-0067 or call 877-369-3493. If you detect a defect in a Great Dane trailer that could cause an accident, injury or death; or if you wish to report any such accident, injury or death, or any property damage claim or other complaint not addressed to the Customer Service Department, then you should in writing advise: |
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Director, Quality Assurance Great Dane Limited Partnership P. O. Box 67 Savannah, GA 31402-0067 |
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If you believe your trailer has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Great Dane Limited Partnership. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Great Dane Limited Partnership. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area), or write to: |
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NHTSA U.S. Department of Transportation Washington, D.C. 20590 |
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